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View or download all the legal documents related to trading with Direct TT.
At Direct Trading Technologies, the client comes first and we take complaints very seriously and try to ensure that all our clients are pleased with their experience of our services. When we receive a complain, it is dealt with courteously and promptly so that the matter is resolved as quickly as possible.
Our certified and highly qualified customer support team is available 24/7 to resolve any issues you might have.
All complaints will be treated with utmost confidentiality.
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Monday 1/4 Easter | Thursday 4/4 Ching Ming Festival |
Thursday 25/4 Anzac Day |
|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours |
| USA.30 | Normal hours | Normal hours | Normal hours |
| NAS100 | Normal hours | Normal hours | Normal hours |
| SPX500 | Normal hours | Normal hours | Normal hours |
| OILUSD | Normal hours | Normal hours | Normal hours |
| UKOIL | Normal hours | Normal hours | Normal hours |
| XAU, XAG, XPT | Normal hours | Normal hours | Normal hours |
| NATGAS | Normal hours | Normal hours | Normal hours |
| Copper | Closed | Normal hours | Normal hours |
| UK100 | Closed | Normal hours | Normal hours |
| GER30 | Closed | Normal hours | Normal hours |
| FRA | Closed | Normal hours | Normal hours |
| ESP35 | Closed | Normal hours | Normal hours |
| AUS200 | Closed | Normal hours | Delayed Open 03:10 |
| HKG33 | Normal hours | Closed | Normal hours |
| JPN225 | Closed | Normal hours | Normal hours |
| Single Stocks | Normal hours | Normal hours | Normal hours |
| Cryptos | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Normal hours | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Thursday 28/3 |
Friday 29/3 Good Friday |
Monday 1/4 Easter |
|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours |
| USA.30 | Normal hours | Closed | Normal hours |
| NAS100 | Normal hours | Closed | Normal hours |
| SPX500 | Normal hours | Closed | Normal hours |
| OILUSD | Normal hours | Closed | Normal hours |
| UKOIL | Normal hours | Closed | Normal hours |
| XAU, XAG, XPT | Normal hours | Closed | Normal hours |
| NATGAS | Normal hours | Closed | Normal hours |
| UK100 | Normal hours | Closed | Closed |
| GER30 | Normal hours | Closed | Closed |
| FRA | Normal hours | Closed | Closed |
| ESP35 | Normal hours | Closed | Closed |
| AUS200 | Close 09:00 | Closed | Closed |
| HKG33 | Normal hours | Closed | Closed |
| JPN225 | Normal hours | Closed | Normal hours |
| Single Stocks | Normal hours | Closed | Closed |
| Cryptos | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Normal hours | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Monday 15/1 MLK Day |
Thursday 25/1 Australia Day |
Friday 26/1 Australia Day |
|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours |
| USA.30 | Close 13:00, Re-Open 18:00 | Normal hours | Normal hours |
| NAS100 | Close 13:00, Re-Open 18:00 | Normal hours | Normal hours |
| SPX500 | Close 13:00, Re-Open 18:00 | Normal hours | Normal hours |
| OILUSD | Close 13:00, Re-Open 18:00 | Normal hours | Normal hours |
| UKOIL | Normal hours | Normal hours | Normal hours |
| XAU, XAG, XPT | Close 14:30, Re-Open 18:00 | Normal hours | Normal hours |
| NATGAS | Close 14:30, Re-Open 18:00 | Normal hours | Normal hours |
| Copper | Close 14:30, Re-Open 18:00 | Normal hours | Normal hours |
| UK100 | Normal hours | Normal hours | Normal hours |
| GER30 | Normal hours | Normal hours | Normal hours |
| FRA | Normal hours | Normal hours | Normal hours |
| ESP35 | Normal hours | Normal hours | Normal hours |
| AUS200 | Normal hours | Close at 16:00 | Open at 01:10 |
| HKG33 | Normal hours | Normal hours | Normal hours |
| JPN225 | Close 13:00, Re-Open 19:00 | Normal hours | Normal hours |
| Single Stocks | Closed all day | Normal hours | Normal hours |
| Cryptos | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Normal hours | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Fri 22/12 | Sun 24/12 Christmas Eve | Mon 25/12 Christmas Day | Tues 26/12 Boxing Day | Friday 29/12 | Sun 31/12 New Year's Eve | Mon 1/1 New Year's Day 2024 | Tues 2/1 |
|---|---|---|---|---|---|---|---|---|
| FX | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| USA.30 | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| NAS100 | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| SPX500 | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| OILUSD | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| UKOIL | Close at 15:00 | Closed | Closed | Open at 20:00 | Close at 15:00 | Closed | Closed | Open at 02:00 |
| XAU, XAG, XPT | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| NATGAS | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| Copper | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| UK100 | Normal hours | Closed | Closed | Closed | Normal hours | Closed | Closed | Open at 02:00 |
| GER30 | Normal hours | Closed | Closed | Closed | Normal hours | Closed | Closed | Open at 02:00 |
| FRA | Normal hours | Closed | Closed | Closed | Normal hours | Closed | Closed | Open at 02:00 |
| ESP35 | Normal hours | Closed | Closed | Closed | Normal hours | Closed | Closed | Open at 02:00 |
| AUS200 | Close at 00:30 | Closed | Closed | Open at 19:00 | Close at 00:30 | Closed | Closed | Open at 02:00 |
| HKG33 | Normal hours | Closed | Closed | Closed | Normal hours | Closed | Closed | Open at 20:15 |
| JPN225 | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| Single Stocks | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| Cryptos | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
| USD.X | Normal hours | Closed | Closed | Open at 02:00 | Normal hours | Closed | Closed | Open at 02:00 |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Thursday 11/23 Thanksgiving Day |
Friday 11/24 Black Friday |
| FX | Normal Hours | Normal Hours |
| USA.30 | Close 13:00 - Reopen 18:00 | Close 13:15 |
| NAS100 | Close 13:00 - Reopen 18:00 | Close 13:15 |
| SPX500 | Close 13:00 - Reopen 18:00 | Close 13:15 |
| OILUSD | Close 14:30 - Reopen 18:00 | Close 13:45 |
| UKOIL | Close 13:30 - Reopen 20:00 | Close 14:00 |
| XAU, XAG, XPT | Close 14:30 - Reopen 18:00 | Close 13:45 |
| NATGAS | Close 14:30 - Reopen 18:00 | Close 13:45 |
| Copper | Close 14:30 - Reopen 18:00 | Close 13:45 |
| UK100 | Normal Hours | Normal Hours |
| GER30 | Normal Hours | Normal Hours |
| FRA40 | Normal Hours | Normal Hours |
| ESP35 | Normal Hours | Normal Hours |
| AUS200 | Normal Hours | Normal Hours |
| HKG33 | Normal Hours | Normal Hours |
| JPN225 | Close 13:00 - Reopen 19:00 | Close 13:15 |
| Single Stocks | Closed All Day | Close 13:00 |
| Cryptos | Normal Hours | Normal Hours |
| USD.X | Close 13:00 - Reopen 20:00 | Close 13:15 |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Mon 4/9 US Labor Day |
|---|---|
| FX | Normal hours |
| USA.30 | Close 13:00, Reopen 18:00 |
| NAS100 | Close 13:00, Reopen 18:00 |
| SPX500 | Close 13:00, Reopen 18:00 |
| OILUSD | Close 13:00, Reopen 18:00 |
| UKOIL | Close 13:00, Reopen 20:00 |
| XAU, XAG, XPT | Close 13:00, Reopen 18:00 |
| NATGAS | Close 13:00, Reopen 18:00 |
| Copper | Close 13:00, Reopen 18:00 |
| UK100 | Normal hours |
| GER30 | Normal hours |
| FRA | Normal hours |
| ESP35 | Normal hours |
| AUS200 | Normal hours |
| HKG33 | Normal hours |
| JPN225 | Close 13:00, Reopen 19:00 |
| Single Stocks | Closed |
| Cryptos | Normal hours |
| USD.X | Close 13:00, Reopen 20:00 |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Mon 2/20 President's Day |
|---|---|
| FX | Normal hours |
| USA.30 | Close 13:00 Reopen 18:00 |
| NAS100 | Close 13:00 Reopen 18:00 |
| SPX500 | Close 13:00 Reopen 18:00 |
| OILUSD | Close 14:30 Reopen 18:00 |
| UKOIL | Normal hours |
| XAU, XAG, XPT | Close 14:30 Reopen 18:00 |
| NATGAS | Close 14:30 Reopen 18:00 |
| Copper | Close 14:30 Reopen 18:00 |
| UK100 | Normal hours |
| GER30 | Normal hours |
| FRA | Normal hours |
| ESP35 | Normal hours |
| AUS200 | Normal hours |
| HKG33 | Normal hours |
| JPN225 | Close 13:00 Reopen 19:00 |
| Single Stocks | Closed |
| Cryptos | Normal hours |
| USD.X | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
Please note that the trading hours for some instruments will be affected in the month of June.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Assets | Mon, June 12 King's Birthday |
Mon, June 19 Juneteenth |
Thurs, June 22 Tuen Ng Festival |
|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours |
| USA.30 | Normal hours | Early close 13:00 | Normal hours |
| NAS100 | Normal hours | Early close 13:00 | Normal hours |
| SPX500 | Normal hours | Early close 13:00 | Normal hours |
| OILUSD | Normal hours | Early close 14:30 | Normal hours |
| UKOIL | Normal hours | Early close 13:30 | Normal hours |
| XAU, XAG, XPT | Normal hours | Early close 14:30 | Normal hours |
| NATGAS | Normal hours | Early close 14:30 | Normal hours |
| Copper | Normal hours | Early close 14:30 | Normal hours |
| UK100 | Normal hours | Normal hours | Normal hours |
| GER30 | Normal hours | Normal hours | Normal hours |
| FRA | Normal hours | Normal hours | Normal hours |
| ESP35 | Normal hours | Normal hours | Normal hours |
| AUS200 | Delayed Open 03:10 | Normal hours | Normal hours |
| HKG33 | Normal hours | Normal hours | Closed |
| JPN225 | Normal hours | Early close 13:00 | Normal hours |
| Single Stocks | Normal hours | Closed | Normal hours |
| Cryptos | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Close 13:00 reopen 20:00 | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
Please note that the trading hours for some instruments will be affected in the month of May.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Mon 5/1 May Day |
Mon 5/8 UK Bank Holiday |
Fri 5/26 Brithday of Buddha |
Mon 5/29 Memorial Day |
|---|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours | Normal hours |
| USA.30 | Normal hours | Normal hours | Normal hours | close 13:00 reopen 18:00 |
| NAS100 | Normal hours | Normal hours | Normal hours | close 13:00 reopen 18:00 |
| SPX500 | Normal hours | Normal hours | Normal hours | close 13:00 reopen 18:00 |
| OILUSD | Normal hours | Normal hours | Normal hours | close 14:30 reopen 18:00 |
| UKOIL | Normal hours | Normal hours | Normal hours | close 13:30 reopen 18:00 |
| XAU, XAG, XPT | Normal hours | Normal hours | Normal hours | close 14:30 reopen 18:00 |
| NATGAS | Normal hours | Normal hours | Normal hours | close 14:30 reopen 18:00 |
| Copper | Normal hours | Normal hours | Normal hours | close 14:30 reopen 18:00 |
| UK100 | Closed | Closed | Normal hours | Closed |
| GER30 | Closed | Normal hours | Normal hours | Normal hours |
| FRA | Closed | Normal hours | Normal hours | Normal hours |
| ESP35 | Closed | Normal hours | Normal hours | Normal hours |
| AUS200 | Normal hours | Normal hours | Normal hours | Normal hours |
| HKG33 | Closed | Normal hours | Closed | Normal hours |
| JPN225 | Normal hours | Normal hours | Normal hours | close 13:00 reopen 19:00 |
| Single Stocks | Normal hours | Normal hours | Normal hours | Closed |
| Cryptos | Normal hours | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Normal hours | Normal hours | close 13:00 reopen 20:00 |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
Please note that the trading hours for some instruments will be affected in the month of April.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Assets | Wed Apr 5 Ching Ming Festival |
Thurs Apr 6 Day before Good Friday |
Fri Apr 7 Good Friday |
Mon Apr 10 Easter |
Tues Apr 25 ANZAC day |
|---|---|---|---|---|---|
| FX | Normal hours | Normal hours | Normal hours | Normal hours | Normal hours |
| USA.30 | Normal hours | Normal hours | Close 09:15 | Normal hours | Normal hours |
| NAS100 | Normal hours | Normal hours | Close 09:15 | Normal hours | Normal hours |
| SPX500 | Normal hours | Normal hours | Close 09:15 | Normal hours | Normal hours |
| OILUSD | Normal hours | Close 17:00 | Closed | Normal hours | Normal hours |
| UKOIL | Normal hours | Close 17:00 | Closed | Closed | Normal hours |
| XAU, XAG, XPT | Normal hours | Close 17:00 | Closed | Normal hours | Normal hours |
| NATGAS | Normal hours | Close 17:00 | Closed | Normal hours | Normal hours |
| Copper | Normal hours | Close 17:00 | Closed | Normal hours | Normal hours |
| UK100 | Normal hours | Normal hours | Closed | Closed | Normal hours |
| GER30 | Normal hours | Normal hours | Closed | Closed | Normal hours |
| FRA | Normal hours | Normal hours | Closed | Closed | Normal hours |
| ESP35 | Normal hours | Normal hours | Closed | Closed | Normal hours |
| AUS200 | Normal hours | Close 10:00 | Closed | Closed | Delayed Open 03:10 |
| HKG33 | Closed | Normal hours | Closed | Closed | Normal hours |
| JPN225 | Normal hours | Normal hours | Close 09:15 | Normal hours | Normal hours |
| Single Stocks | Normal hours | Normal hours | Closed | Normal hours | Normal hours |
| Cryptos | Normal hours | Normal hours | Normal hours | Normal hours | Normal hours |
| USD.X | Normal hours | Normal hours | Normal hours | Normal hours | Normal hours |
Dear Client,
Lack of liquidity at or around market open & close can impede execution and price delivery.
Direct TT may delay market open or bring forward market close on specific instruments in an effort to protect clients from quoted prices or executions that are not representative of the true market price.
You can check the trading hours in the table attached below.
Contact us at sales@globaldtt.com if you have any questions.
Thank you.
| Instruments | Tuesday 3/7 Independance Day |
|---|---|
| FX | Normal hours |
| USA.30 | Close 13:00 |
| NAS100 | Close 13:00 |
| SPX500 | Close 13:00 |
| OILUSD | Close 14:30 |
| UKOIL | Close 13:30 |
| XAU, XAG, XPT | Close 14:30 |
| NATGAS | Close 14:30 |
| Copper | Close 14:30 |
| UK100 | Normal hours |
| GER30 | Normal hours |
| FRA | Normal hours |
| ESP35 | Normal hours |
| AUS200 | Normal hours |
| HKG33 | Normal hours |
| JPN225 | Close 13:00 |
| Single Stocks | Closed |
| Cryptos | Normal hours |
| USD.X | Close 13:00 |
Risk Warning: Leveraged products carry a high level of risk, and may not be suitable for all investors. Ensure you understand the risks involved before trading: Risk Disclosure
Direct Trading Technologies (UK) Ltd, a Financial Services Company authorised and regulated by
the Financial Conduct Authority (FCA) under the license FRN 795892 (for Professional and
Institutional clients) (www.dttfs.co.uk) .
Direct TT for Financial Consulting, a Financial Services Company authorised and regulated in the
UAE by the SCA, License No: 20200000042.
Direct Trading Technologies Ltd - “DTT” is licensed by the Superintendencia Financiera De
Colombia (SFC). License No. 1935-12-2022.
Direct Trading Technologies Ltd, a Financial Services Company authorised and regulated by the
Vanuatu Financial Services Commission at the Republic of Vanuatu, Register No: 40169
